COVID-19 Counselling

Ubuntu Counselling Services

Ubuntu Counselling Services (Ubuntu) shares the country-wide concern about the disproportionate impact that the Corona virus is having both physically and mentally on the Black, Asian and Minority Ethnic (BAME) communities. As a response to this, Ubuntu Counselling Services has obtained funding from Devon County Council, the National Lottery and Devon Community Foundation to provide a specially targeted service for BAME communities in Devon.


We recognise that people’s needs vary, from those who just want an opportunity to offload about the situation in which COVID places them, to those who are experiencing additional distress because the circumstances, imposed as a result of the virus, are placing additional strains on their lives and relationships. Thus, the service will remain flexible according to need and the length, frequency and number of sessions will be negotiated with each service user. Under current restrictions, we are working remotely using phone, email, WhatsApp, Zoom and Skype. Sessions range in length from 10 minutes to an hour. Because we are working remotely at present, we are able to extend the service Devon-wide.


The service will operate under our normal confidentiality rules (check here). Broadly speaking, confidentiality may be broken where there is risk of serious harm to anyone. All counsellors are from BAME backgrounds and are on the counsellor register. In addition, all have, or are working towards BACP accreditation. The service is an organisational member of the British Association for Counselling and Psychotherapy (BACP) and abides by the BACP code of Ethics and Good Practice. Ubuntu holds professional and public indemnity insurance. All work is supervised according to BACP standards and requirements.

Ubuntu is delighted to be able to extend this service, free of charge, to our BAME communities across Devon.

Dr Faith Stafford
Director of Services

To access the service call 01392 201572 or email:

If you know Faith, you will be referred to another member of the team.